LifeSha Privacy Policy

Effective Date: November 1, 2024

Welcome to LifeSha! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app, website, and services, including subscription management facilitated by RevenueCat. By using LifeSha, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Account Information: When you create an account, we collect your name, email address, username, and other profile details.

• Subscription Details: Information related to your subscription plan (e.g., Basic or Premium), billing period, and payment status.

• Hydration Goals and Logs: Data you input into the app, such as hydration goals and daily water intake logs.

b. Automatically Collected Information

• Device Information: Information about your device, including model, operating system, and app version.

• Usage Data: Details about how you interact with the app, such as features used and time spent.

• Location Data: Approximate location based on your device settings (if enabled).

c. Third-Party Data

We use RevenueCat to manage subscriptions. RevenueCat may collect and process transaction and subscription data, such as:

• Purchase history.

• Subscription status.

• Associated metadata.

For more details on RevenueCat’s data practices, please review their Privacy Policy.

2. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve the LifeSha app and its features.

• Manage subscriptions, including free trials, billing, and renewals.

• Personalize user experience, including hydration goal recommendations and challenge suggestions.

• Communicate with you about updates, offers, or support inquiries.

• Ensure compliance with applicable legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

a. With Third-Party Service Providers

We use trusted service providers like RevenueCat to manage subscriptions. These providers have access to your data only as necessary to perform their functions and are subject to strict confidentiality obligations.

b. For Legal Reasons

We may disclose your information:

• To comply with legal obligations.

• To protect the rights, property, or safety of LifeSha, our users, or others.

c. With Your Consent

We may share your data for purposes not covered in this Privacy Policy if you explicitly consent to such sharing.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no security measures are foolproof, and we cannot guarantee absolute security.

5. Your Choices and Rights

a. Access and Update Information

You can view and update your profile information directly in the app.

b. Subscription Management

You can manage or cancel your subscription through your app store (Google Play Store or Apple App Store). Changes to your subscription will be processed by RevenueCat.

c. Data Deletion

To request deletion of your account or data, please contact us at [support@lifesha.com]. Note that we may retain certain data as required by law or for legitimate business purposes.

d. Opt-Out of Communications

You can opt out of promotional emails by using the “unsubscribe” link in the email.

6. Children’s Privacy

LifeSha is not intended for children under the age of 5. We do not knowingly collect personal information from children under this age. If we learn that we have collected information from a child under 5, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@lifesha.com

By using LifeSha, you agree to the terms of this Privacy Policy. Thank you for trusting us with your hydration journey!